Frequently asked questions
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Is GOLDX a prop firm?
No. GOLDX doesn't issue evaluations or set its own profit targets. You bring an account from a firm you've already chosen, and GOLDX reviews signals and executes them inside that firm's rules.
What's the difference between the subscription and the connection fee?
The subscription (Free/Pro/Elite) is what gives you access to signals, Rule Guard, and AI review. The connection fee is a separate one-time charge per account, because connecting an account reserves a managed MT5 instance on our infrastructure.
Can the bot breach my account’s rules?
Rule Guard checks every signal delivery against your account's live drawdown and rule state before it's sized and sent — deliveries that would risk a breach are blocked, not executed and corrected after.
Can I pause or stop the bot?
Yes — your account’s bot mode (active/paused/takeover/halted) is controllable at any time once the dashboard ships.
What if my firm isn't supported yet?
Reach out on the Contact page with your firm and plan — we onboard rule sets on request.
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